Most Electric Scooters come with a warranty policy that covers factory defects, shipping and handling damages, or other problems a company wants to protect clients from. This policy only shows that they strongly believe that their products are built to last.
However, it does not mean that these mechanical rides can last forever. Eventually, something will go wrong. Whether it is because of excessive use, or something fell apart, it is not the end of the world. Fortunately, there are plenty of options to get the scooter fixed or to have the broken parts replaced.
Here are some of the options you can try if your electric scooter needs repair or maintenance.
Figure Out What’s Wrong
Before going to a scooter repair shop, you can always figure out what is wrong by yourself first. If you suspect a problem, do not use the scooter. Doing so might make the existing problem worse or result in an injury.
If you do not have experience fixing a motor or any of the mechanical components, do not attempt to take your scooter apart either. Just check the external components.
Check the tires for any damage. Make sure that these are not punctured if they are air-filled. Check the lights, the brakes, and all the features, and make sure they are all working properly. If there is something wrong with the scooter, you might be able to find some of the answers from the owner’s manual. If you happen to figure out what is wrong on your own, check the manufacturer’s website or manual to see if the damage is part of their warranty policy.
Contact the Dealer or Company Customer Service
If you can’t figure out what is wrong with the electric scooter on your own. You can always call the dealer where you purchased the scooter, or call the company’s customer service or technical support hotline. Their agents will be happy to walk you through the troubleshooting process or help you figure out what is wrong.
Different scooters have different types of warranty policies. For example– The Unagi Company’s warranty policy (1) covers any repair scooter malfunctions within the first year of purchasing the electric scooter, and within the first three months, Unagi will replace the scooter with a new one. (Excluding custom colorways) Unagi has every part available in their warehouse. If anything needs to be replaced, it is not going to be a problem. However, once the warranty ends, you will need to pay for the electric scooter repair.
Electric Scooter Repair Near Me
Because of companies like Lime and BIRD, the need for electric scooter mechanics became a thing. These mechanics are independent and might not have an actual repair shop, but simply typing “electric scooter repair near me” on your search bar might find you one in your area.
You can also try searching for an electric scooter mechanic by posting on social media or by looking for one on Craigslist. Keep in mind, that these mechanics, although skilled, are not licensed by any scooter companies. Having your electric scooter fixed by them might cause you to void the warranty. If this is the case, contacting your distributor is still the best option if your electric scooter is still covered by the warranty.
Moped Repair Shop Near Me
Speaking of the growing popularity of personal electric vehicles or PEVs, moped repair shops are also beginning to become more popular among the e-riding community. These shops are not just for electric scooter repair, but also for electric skateboards, electric ATVs, and other PEVs. If you live in major cities like New York or L.A., you are bound to find one of these shops by simply searching it on Google.
Some of these carry some of the replacement parts ready to do simple repairs. However, if the repairs are more specific, you will probably need to order parts online or from the manufacturers themselves. Amazon carries replacement parts for some of the popular scooter brands such as batteries, chains, and belts. You can also get accessories like seats or carry cases.
If the PEV repair shop you find is somehow connected or affiliated with the manufacturers of your electric scooter, the warranty can be covered or still remain intact. You will find a lot of tips and reviews on electric scooter repair shops by joining online communities.
Bicycle Repair Shops
Now, if worse comes to worst, and you cannot find a mechanic or moped repair shop near you, you can always try to go to a standard bicycle repair shop. However, these shops may not be able to do special repairs. The least they can do is simple repairs like fixing the chain or belt, tighten loose screws, or fix some steering and braking issues. Do not expect that they can fix any issues with electrical wiring and battery problems. Remember, that only resort to a bike repair shop if there is nothing else.
You can always avoid the need for repair if you can take care of your electric scooter. Make sure that your electric scooter is always clean, and learn how to ride the electric scooter the way it is recommended. If you like doing tricks and hops, a commuter scooter will most likely break. Lastly, if you feel something wrong, have it checked immediately to avoid causing any further issues with the scooter.
Some scooters, however, do not require a lot of maintenance. Those types of scooters are much more durable than others, but it does not mean you cannot perform some preventive maintenance, such as keeping the scooter and motor clean.